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1 – 10 of 113P. Leggate, B.M. Eaglestone, R.M. Jarman, M.M. Norgett and A.P. Williams
Information retrieval is a sequence of selection and discrimination steps, aimed at the production of progressively smaller subsets. A great multitude of documents are prepared…
Abstract
Information retrieval is a sequence of selection and discrimination steps, aimed at the production of progressively smaller subsets. A great multitude of documents are prepared for publication by aspiring authors and though editorial control produces some weeding‐out, a high proportion are probably published in one form or another. From this published literature are selected those items to be included in the large indexing and abstracting journals, on the grounds of either quality or subject matter. These publications are then searched by human scanner or computer to select the small minority of bibliographic records which may be of interest to the ultimate user. Then it is the user's turn. He selects from the bibliographic listing a yet smaller number of documents he wishes to view and, finally and occasionally, in a few of the documents he reads, he finds useful information: a datum, an experimental method, the barely discerned inkling of an idea.
Ian M. Parker and Peter Thorpe
Describes the development and use of GRIP, an online information storage and retrieval system for personal indexes, using a Hewlett Packard 2100S minicomputer. Users are able to…
Abstract
Describes the development and use of GRIP, an online information storage and retrieval system for personal indexes, using a Hewlett Packard 2100S minicomputer. Users are able to compile their own files consisting of completely unformatted records, and searching is carried out online from remote terminals often in the user's own laboratory. The potential use of the system is indicated and further possible developments outlined.
Barry Eaglestone, Nigel Ford, Guy J. Brown and Adrian Moore
The purpose of this paper is to report research that sought to understand the requirements of information systems designed to support people engaged in creative intellectual…
Abstract
Purpose
The purpose of this paper is to report research that sought to understand the requirements of information systems designed to support people engaged in creative intellectual activity. The research aimed to provide empirical evidence based on a case study of a particular arena of creativity, namely electro‐acoustic music composition. However, it also sought to identify issues that may apply more widely to other arenas of human creativity.
Design/methodology/approach
The research was based on a related series of three in‐depth studies of electro‐acoustic music composers at work. These studies entailed the collection of qualitative data from interviews, observations and “think aloud” protocols. These data were analysed inductively to reveal concepts and relationships that formed the basis for a model of interactions between the composers and the information systems with which they were working.
Findings
The paper presents a model of relationships between information system features and use, and the resulting effects in terms of the extent to which creativity was perceived by the composers to have been facilitated and inhibited. In particular, a number of tensions were identified which suggest that conventional “best practice” in the design of data‐intensive information systems may be fundamentally at odds with the requirements of such systems to support important aspects of creativity.
Research limitations/implications
The limitations associated with in‐depth qualitative research based on small samples is acknowledged, relating in particular to its lack of ability to generalise on the basis of statistical probability. However, such an approach arguably offers the complementary strength of being particularly suited to exploratory research aimed essentially at charting new territory and identifying rich and possibly unanticipated constructs rather than testing hypotheses based on existing theory. The resultant findings, however, must remain tentative and provisional pending further systematic investigation designed to establish the extent to which they are generalisable.
Practical implications
As well as identifying limitations in conventional approaches to designing data‐intensive information systems, an alternative architecture is proposed which seeks better to map onto the requirements of creativity support. It is hoped that both the criticisms of conventional approaches and the proposed novel architecture may be of practical use to those engaged in the design of data‐intensive creativity support systems.
Originality/value
The research reported here offers a novel perspective on the design of information systems in that it identifies a tension between conventional “best practice” in system design and the requirements of important aspects of creativity support. It has the advantage of being based on the in‐depth observation of real composers in action over protracted periods of time. It also proposes a novel system architecture which seeks to avoid reduce such tensions.
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Nigel Ford, Barry Eaglestone, Andrew Madden and Martin Whittle
The purpose of this paper is to explore the impact of a number of human individual differences on the web searching of a sample of the general public.
Abstract
Purpose
The purpose of this paper is to explore the impact of a number of human individual differences on the web searching of a sample of the general public.
Design/methodology/approach
In total, 91 members of the general public performed 195 controlled searches. Search activity and ratings of search difficulty and success were recorded and statistically analysed. The study was exploratory, and sought to establish whether there is a prima facie case for further systematic investigation of the selection and combination of variables studied here.
Findings
Results revealed a number of interactions between individual differences, the use of different search strategies, and levels of perceived search difficulty and success. The findings also suggest that the open and closed nature of searches may affect these interactions. A conceptual model of these relationships is presented.
Practical implications
Better understanding of factors affecting searching may help one to develop more effective search support, whether in the form of personalised search interfaces and mechanisms, adaptive systems, training or help systems. However, the findings reveal a complexity and variability suggesting that there is little immediate prospect of developing any simple model capable of driving such systems.
Originality/value
There are several areas of this research that make it unique: the study's focus on a sample of the general public; its use of search logs linked to personal data; its development of a novel search strategy classifier; its temporal modelling of how searches are transformed over time; and its illumination of four different types of experienced searcher, linked to different search behaviours and outcomes.
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Yazdan Mansourian and Andrew D. Madden
This paper seeks to review the methodologies employed by researchers working in the field of information seeking on the web. It aims to present an overall picture of the research…
Abstract
Purpose
This paper seeks to review the methodologies employed by researchers working in the field of information seeking on the web. It aims to present an overall picture of the research methods used in the area, in a way that will be of value to anyone seeking to design research‐based studies of web searching.
Design/methodology/approach
A review of the past 11 years of research on information seeking on the web was carried out. The paper focuses mainly on the methodological approaches adopted by researchers, but, where relevant, studies of different aspects of user interaction with web‐based search tools are considered.
Findings
The area is growing fast and the number of studies has been increasing steadily. A variety of research methods was employed in the studies reviewed here. However, the emphasis to date has been on quantitative rather than qualitative methods. The paper argues that a better balance is needed between these two approaches.
Research limitations/implications
Web search research comprises a wide range of related studies, making it difficult for the authors to carry out a comprehensive review. Nevertheless, limiting its focus to methodological aspects of the existing research, this paper provides a useful overview.
Originality/value
The paper provides a useful starting‐point to any researcher new to web search research, enabling them quickly to achieve an overview of the methodological approaches adopted to date.
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Carmel Joe, Pak Yoong and Kapila Patel
The purpose of this paper is to describe different concepts of valuable knowledge that are perceived to be lost when an older expert departs from a knowledge-intensive…
Abstract
Purpose
The purpose of this paper is to describe different concepts of valuable knowledge that are perceived to be lost when an older expert departs from a knowledge-intensive organisation.
Design/methodology/approach
A multiple case research methodology and semi-structured interviews involving 17 participants from five small-to-medium enterprises (SME).
Findings
Five concepts of valuable knowledge have emerged from the interviews: subject matter expertise; knowledge about business relationships and social networks; organisational knowledge and institutional memory; knowledge of business systems, processes and value chains; and knowledge of governance.
Research limitations/implications
The scope of the research project is restricted to SMEs in New Zealand and this restriction limits the generalisation of the results to other contexts. This study may serve as a starting point for future investigations including larger organisations that may have a greater number of older experts.
Practical implications
By identifying the different types of older experts' knowledge, organisations are able to realise the potential of retaining that knowledge within the organisation.
Originality/value
This is one of the first investigations of the knowledge that older experts in the professional services industry possess within a small-to-medium enterprise context.
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In the present climate of risk assessment and management, the risk posed by the mentally disordered offender might be considered central to the role of mental health professionals…
Abstract
In the present climate of risk assessment and management, the risk posed by the mentally disordered offender might be considered central to the role of mental health professionals working with this population. To discipline risk is a challenge that involves making something uncertain somehow quantifiable, so that decisions about the short‐longer‐term future of another individual can be made and justified (Rose, 1998). Although unauthorised patient absence from secure hospitals in the UK is an infrequent phenomenon, there are often prominent repercussions, perpetuated by negative media coverage, often resulting in responses from the highest political level. This article will attempt to highlight known statistics on absconsion from secure hospitals, including frequency and consequences, and impact of negative media coverage and various reviews, inquiries and proposed recommendations, which have resulted in the proposed reforms of the Mental Health Act 1983. Finally, the article will outline the work conducted by the social work department at Chadwick Lodge and Eaglestone View (medium secure hospitals) in the development of an 'absconsion pack'. This development provides an example of safe practice through its use of collaborative inter‐professional and multidisciplinary team working, resulting in a procedure that should reduce the risks in the event of an absconsion from a medium secure hospital. The wider implications of this work will be discussed.
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Miguel Baptista Nunes, Fenio Annansingh, Barry Eaglestone and Richard Wakefield
The purpose of this paper is to present a study of knowledge management understanding and usage in small and medium knowledge‐intensive enterprises.
Abstract
Purpose
The purpose of this paper is to present a study of knowledge management understanding and usage in small and medium knowledge‐intensive enterprises.
Design/methodology/approach
The study has taken an interpretitivist approach, using two knowledge‐intensive South Yorkshire (England) companies as case studies, both of which are characterised by the need to process and use knowledge on a daily basis in order to remain competitive. The case studies were analysed using qualitative research methodology, composed of interviews and concept mapping, thus deriving a characterisation of understandings, perceptions and requirements of SMEs in relation to knowledge management.
Findings
The study provides evidence that, while SMEs, including knowledge intensive ones, acknowledge that adequately capturing, storing, sharing and disseminating knowledge can lead to greater innovation and productivity, their managers are not prepared to invest the relatively high effort on long term knowledge management goals for which they have difficulty in establishing the added value. Thus, knowledge management activities within SMEs tend to happen in an informal way, rarely supported by purposely designed ICT systems.
Research limitations/implications
This paper proposes that further studies in this field are required that focus on organisational and practical issues in order to close the gap between theoretical propositions and the reality of practice.
Practical implications
The study suggests that in order to implement an appropriate knowledge management strategy in SMEs cultural, behavioural, and organisational issues need to be tackled before even considering technical issues.
Originality/value
KM seems to have been successfully applied in large companies, but it is largely disregarded by small and medium sized enterprises (SMEs). This has been attributed primarily to a lack of a formal approach to the sharing, recording, transferring, auditing and exploiting of organisational knowledge, together with a lack of utilisation of available information technologies. This paper debates these concepts from a research findings point of view.
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